Politics regarding the protection
of personal information of customers.
commits to protect the confidentiality and the security of the
personal information obtained at the moment of the commercial
relationships with their customers. The present politics explains
the types of personal information to which we refer and the way
in that it is used. We also approach the measures adopted to assure
that they are treated appropriately.
The politics and the considered practices are elaborated according
to the Law on the protection of the personal information and the
electronic documents (LPRD/DE) and to all corresponding to other
provincial law regarding the protection of personal information.
The personal information is the data that corresponds to a person
in particular. This data is registered in diverse ways. Here is
included data like the age of a person, their revenues, their
date of birth, their ethnic origin, their address, their telephone
number, their electronic mail address, their medical file and
their credit history. The information referred to a person included
in the following documents is not considered as personal information:
- public directory phone in which a
subscriber can refuse to be subscribed.
- professional and commercial directories,
accessible to the public.
- certain public registrations and
files of the court.
- other certain accessible publications,
printed or electronic, to the public.
Our commitment with the protection of
its personal information is governed by the following principles:
1. We are responsible before
it is responsible for all the personal information that is under
its control, including the information transferred to third parties
in order to treatment, storage or other processes. In each one
of our functional units, the employees take in charge the assurance
that we act according to these principles of confidentiality and
of security as for the treatment of their personal information.
2. We inform you the reason
for which we request your personal data.
Cosat Informatique mentions the reasons to gather their personal
information, before and during the moment of been registered.
3. We obtain your consent
for the registration, use and communication of your personal data.
Cosat Informatique will ask for
your consent to gather, to use or to communicate your personal
data. The method of collecting the data that you consent may vary
in function of the type of the registered, used or communicated
- Cosat Informatique
will obtain your explicit consent (verbal, written or electronic)
for the gathering, the use or communication of all personal
fact of delicate nature as personal financial states.
- Cosat Informatique
will use your explicit consent for the collection, the use or
communication of your personal data when some of the following
conditions are applied:
- a commercial relationship that already
- the explicit consent has already been obtained;
- the reason that justifies the use of its personal data
is reasonably evident for you.
You can modify in all time your preferences
as for your consent communicating with the customer service of
Cosat Informatique. A representative will guide your call to the
competent authorities. To know how to modify your preferences
please refer to Modify my profile.
4. We limit the gathering
of your personal data.
only gathers the necessary data in order to offer their products
and services. If that necessary personal information was gathered
for some other objective that was not the one of offering our
products and services, we will demand your consent, before or
during the gathering. Antillas-Express
will gather the personal information using clear, fair and licit
Example of reasons for which we gather your personal information:
- communication with our customers,
- treatment of your applications;
- treatment and pursuit of your transactions,
and communication to you;
- protection against the frauds and
- offer of products and services that
were requested to us;
- recommendation of products and services
that, according to Cosat Informatique, they can interest you or
may offer you an added value;
- conformity with the juridical prescriptions
and government demands.
5. We limit the use, communication
and conservation of your personal data.
uses and only communicates your personal data with the purposes
for which were gathered. Cosat Informatique doesn't sell neither
it leases your personal data to any organism neither another person,
for the no reason.
We don't communicate your personal data to any third part. We
only save it in order to offering you the products or services.
If we communicate your personal information to a third part, this
last one is bound to Cosat Informatique for the necessary link in
order to protect the confidentiality and the security of your
personal information. Cosat Informatique doesn't conserve their
personal data for other ends that those required for the commercial
relationships or according to the demands that are specified by
the federal and provincial laws (Canada).
6. We keep your personal data exact
Cosat Informatique keeps exactly
and up-to-date your pertinent personal data in function of the
use accorded. You can request of having access to your personal
information retained in your file in order to consult and to modify
them according to your needs. In the case of the eventuality that
your data were provided to a third part, we will refer to it.
(example: agent of credit evaluation). To know the way to consent
to your personal data, go to Modify my profile.
7. The security of your personal data constitutes a priority for
We take strict measures to protect your personal data, without
caring the format in which they are registered, like:
- measures of physical security, such
as classifiers and files with locks and access control;
- measures of electronic security to
keep your computerized data protected such as the protection
by means of access key, the encryption of the databases and
personal identification numbers;
- secured organizational processes
like access restriction to your personal data and that for a
selected group of people;
- contractual obligations with third
parts forcing them to protect the confidentiality and the security
of your personal data.
8. We’re transparent in our
politics regarding the protection of your personal data.
We commit to offer comprehensible and easily accessible information
on our politics and our practices as regards administration of
your personal data. This disposition and all related fact are
accessible in all time on our site under Politics of confidentiality.
9. You have access to your
own personal data conserved in Cosat Informatique.
You can request to have access to your personal data that is conserved
in Cosat Informatique. To know how to communicate with us, go to
Customer Service. After receiving such a demand, Cosat Informatique
will proceed this way:
- We will inform you of the type of
personal data that we have in our files or under our control,
how they can be used or to whom it could be communicated.
- We will give access to those data
with the end that you could consult them to verify the accuracy
and integrity, and to request their modification as needed.
- We will contribute to all necessary
upgrade within your personal data.
10. We respond to your questions
doubts and complain as regards protection of your personal data.
responds appropriately to all your questions, doubts and complains
concerning the confidentiality and the security of your personal
data and our politics and methods as regards protection of personal
To communicate with us